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Here to support you

Client Resources

Everything you need to prepare for your sessions, understand your rights, and support your healing between appointments.

You Are Not Alone in This

Healing takes courage — and it takes support. This page brings together practical resources, helpful reading, and important information to support you on your journey, whether you are a new client preparing for your first session or someone who has been working with us for a while.

New Client Information

If you are preparing for your first session, here is what to expect and how to get ready.

Before Your First Session

You do not need to prepare anything specific. Simply arrive with an open mind and a willingness to share at whatever pace feels comfortable. Sessions are 50 minutes unless otherwise arranged.

Booking & Cancellations

Appointments can be booked through Jane App or by contacting us directly. Please provide at least 24 hours notice for cancellations to avoid a late cancellation fee.

Fees & Payment

Payment is due at the time of service. We accept e-transfer, credit card, and cash. Receipts are provided for insurance reimbursement. Please contact us to discuss fees or sliding scale options.

Confidentiality

Everything shared in session is strictly confidential. There are limited exceptions required by law — these will be explained fully in your first session and in the informed consent document.

A book and cup of tea on a coffee table — a moment of quiet reflection

Crisis & Immediate Support

If you are in crisis or need immediate support, please reach out to one of the following resources. These services are available 24 hours a day.

BC Crisis Line

1-800-784-2433

Available 24/7 across British Columbia for anyone in emotional distress or crisis.

Talk Suicide Canada

1-833-456-4566

Free, confidential support available 24/7 by phone. Text 45645 between 4pm–midnight ET.

Comox Valley Mental Health & Substance Misuse

(250) 331-5900

Local mental health and substance misuse services for the Comox Valley region.

Emergency Services

911

If you or someone else is in immediate danger, please call 911.

Recommended Reading

These books have been meaningful to many clients and are often referenced in sessions. They are suggestions only — please discuss with Danielle before starting any new therapeutic reading.

The Body Keeps the Score

Bessel van der Kolk

A foundational text on how trauma shapes the body and mind, and the many paths to healing.

Posttraumatic Growth: Theory, Research, and Applications

Richard Tedeschi, Jane Shakespeare-Finch, Kanako Taku & Lawrence Calhoun

The definitive academic and practical guide to post traumatic growth from its founding researchers.

When the Body Says No

Gabor Maté

Explores the connection between stress, emotional repression, and physical illness.

The Gifts of Imperfection

Brené Brown

A guide to letting go of who you think you should be and embracing who you are.

Waking the Tiger

Peter Levine

An introduction to somatic experiencing and the body's natural capacity to heal from trauma.

Man's Search for Meaning

Viktor Frankl

A profound meditation on finding purpose and meaning even in the most extreme suffering.

Have a Question?

If you can't find what you're looking for, or just want to talk before booking, we're happy to hear from you.

Get in Touch
Island of Hope Counselling Services